{"id":5375,"date":"2026-03-18T17:36:00","date_gmt":"2026-03-18T17:36:00","guid":{"rendered":"https:\/\/carvedpets.com\/?page_id=5375"},"modified":"2026-03-18T17:39:34","modified_gmt":"2026-03-18T17:39:34","slug":"returns-and-exchanges-policy","status":"publish","type":"page","link":"https:\/\/carvedpets.com\/ja\/returns-and-exchanges-policy\/","title":{"rendered":"Returns and Exchanges Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5375\" class=\"elementor elementor-5375\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00bffba e-flex e-con-boxed e-con e-parent\" data-id=\"00bffba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9c2f88 elementor-widget elementor-widget-heading\" data-id=\"b9c2f88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our Commitment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94fe39a e-flex e-con-boxed e-con e-parent\" data-id=\"94fe39a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ee9427 elementor-widget elementor-widget-text-editor\" data-id=\"0ee9427\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We are always dedicated to ensuring that every experience you have is as pure and beautiful as the artwork itself.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81554c0 e-flex e-con-boxed e-con e-parent\" data-id=\"81554c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2344eb6 elementor-widget elementor-widget-heading\" data-id=\"2344eb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellations and Changes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43a6aaf e-flex e-con-boxed e-con e-parent\" data-id=\"43a6aaf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b53acae elementor-widget elementor-widget-text-editor\" data-id=\"b53acae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We are committed to providing transparent and customer-friendly service. You may request a full refund at any time prior to the start of production (during the preliminary design consultation phase).<\/p><p>Each portrait is a one-of-a-kind, custom piece, meticulously hand-carved based on your beloved pet. Once both parties have confirmed the design and the artisan begins production, the order is considered final, and no refunds or exchanges will be accepted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c994f2 e-flex e-con-boxed e-con e-parent\" data-id=\"5c994f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d650fe1 elementor-widget elementor-widget-heading\" data-id=\"d650fe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Peace of Mind Upon Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef21a97 e-flex e-con-boxed e-con e-parent\" data-id=\"ef21a97\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-786a529 elementor-widget elementor-widget-text-editor\" data-id=\"786a529\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We take great care in packaging every piece, but accidents can still occur during shipping. If your artwork arrives damaged, please contact us within 7 days.<\/p><p>We will do our utmost to resolve the issue and offer a reasonable solution based on the circumstances, such as repairs, a partial refund, or a replacement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8803c88 e-flex e-con-boxed e-con e-parent\" data-id=\"8803c88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc1f288 elementor-widget elementor-widget-heading\" data-id=\"bc1f288\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lost Package<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a09b9e e-flex e-con-boxed e-con e-parent\" data-id=\"3a09b9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3bc5a6 elementor-widget elementor-widget-text-editor\" data-id=\"b3bc5a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your package is lost during shipping, please don\u2019t worry. We will handle all communication with the shipping carrier, keep you updated on the progress throughout the process, and offer you a full refund or a replacement item.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Our Commitment We are always dedicated to ensuring that every experience you have is as pure and beautiful as the artwork itself. Cancellations and Changes We are committed to providing transparent and customer-friendly service. You may request a full refund at any time prior to the start of production (during<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5375","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/carvedpets.com\/ja\/wp-json\/wp\/v2\/pages\/5375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carvedpets.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/carvedpets.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/carvedpets.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/carvedpets.com\/ja\/wp-json\/wp\/v2\/comments?post=5375"}],"version-history":[{"count":16,"href":"https:\/\/carvedpets.com\/ja\/wp-json\/wp\/v2\/pages\/5375\/revisions"}],"predecessor-version":[{"id":5392,"href":"https:\/\/carvedpets.com\/ja\/wp-json\/wp\/v2\/pages\/5375\/revisions\/5392"}],"wp:attachment":[{"href":"https:\/\/carvedpets.com\/ja\/wp-json\/wp\/v2\/media?parent=5375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}